How do I file a Cigna International claim?

After you download the Cigna International Claim Form from CignaEnvoy.com you have several options to file a claim:

• Email through the secured member website
• Fax your completed form to:

1-800-243-6998 (outside the U.S., via AT&T plus the country's access code)

1-302-797-3150 (inside the U.S.)

• Mail Delivery:
  Cigna Global Health Benefits
  Customer Service Center
  PO Box 15050
  Wilmington, DE 19850-5050 USA
• Courier delivery:
  Cigna Global Health Benefits
  Customer Service Center
  300 Bellevue Parkway
  Wilmington, DE 19809

Tips to speed up claims processing

• Be sure to complete the claim form entirely.
• Provide a diagnosis or explanation of treatment on the claim form.
• State how and where you want reimbursement issued.
• Email or fax claim form and bills instead of mailing them.
• Save the original copies of your bills, receipts and claim form.

Cigna Global Health Benefits

Toll-free telephone number: 1-800-441-2668
Direct (collect calls accepted): 001-302-797-3100
Toll-free facsimile number: 1-800-243-6998
Direct facsimile number: 001-302-797-3150